Order Processing
Orders are processed after confirmation and verification.
Processing time may vary depending on product availability,
order details, and other applicable requirements.
Delivery Areas
We aim to provide delivery services across available locations
in Pakistan. Delivery availability may depend on your city,
area, and courier service coverage.
Estimated Delivery Time
Delivery times may vary depending on your location and product
availability. Orders are generally delivered within the estimated
timeframe communicated during the ordering process.
Please note that delivery may take longer during:
- Public holidays
- Special promotions or sales
- High-volume periods
- Unforeseen courier delays
- Weather or other circumstances beyond our control
Shipping Charges
Shipping charges, if applicable, will be communicated during
the checkout or order confirmation process. Charges may vary
depending on the delivery location, order size, weight, or
applicable promotional offers.
Order Tracking
Where tracking is available, customers may receive relevant
shipping or courier information after their order has been
dispatched.
Incorrect or Incomplete Address
Customers are requested to provide accurate and complete
delivery information when placing an order. Shan Fabrics
& Fashions may not be responsible for delays caused by
incorrect, incomplete, or unavailable delivery details.
Delayed or Undelivered Orders
While we make every effort to ensure timely delivery,
occasional delays may occur due to courier operations or
circumstances beyond our control. If you experience an
issue with your delivery, please contact our customer
support team with your order details.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product,
please contact our customer support team as soon as possible
and provide the relevant order information so that your
concern can be reviewed.